EditDuo Terms of Service

Service and availability

EditDuo provides browser-based image and video annotation, regions, color picking, OCR, local saving and export. Basic tools are free without an account. Signing in does not upload local projects. AI briefs and image editing are separate, optional actions; automatic video editing is not included.

At this update, live subscription checkout and public paid AI delivery are not open. The launch plan below describes purchase terms once available. This page does not activate a subscription or collect payment. Plans and checkout show actual purchase availability.

Monthly plan, price and allowance

The launch plan is US$9/month with 300 units per confirmed paid billing period, excluding applicable taxes. The final payable amount is shown before payment confirmation. A brief uses 1 unit; a delivered image edit uses 10, allowing up to 30 edits, fewer when shared with briefs. Unused units do not roll over and have no cash value outside EditDuo. Extra unit packs and automatic top-ups are not offered.

New subscriptions are planned to use Waffo Pancake hosted checkout, acting as Merchant of Record for transactions, taxes, payment records and refunds. Checkout identifies the legal seller and buyer terms. EditDuo provides the software and usage support. Completing a monthly subscription authorizes recurring charges at the price and interval explicitly shown at checkout until cancellation. Browsing free pages or registering does not authorize payment.

Allowance follows verified payment; returning to Account is not payment proof. Confirmed failed AI requests release reserved units. Uncertain results are checked before any repeat generation. Test mode does not collect real payments.

Cancel renewal

Once subscriptions open, use Account → Manage subscription and invoices to enter the Pancake customer portal and cancel renewal. Cancellation at period end retains paid access through the current billing period and stops future renewal; check the portal confirmation and end date. Cancellation does not automatically refund a charge or delete your account or local projects. If the portal is inaccessible, contact support from your registered email with the order ID.

Account and subscription management ↗

Refunds and billing issues

Within 7 days of purchase, request a full refund if none of that order’s AI allowance has been used. Duplicate charges, non-delivery after payment and billing errors can also be reviewed. Send support your account email, order ID and a description, without card numbers, passwords or verification codes. The transaction’s seller processes approved refunds; bank or payment-provider settlement times vary.

Refunds revoke the corresponding order’s remaining allowance; downloaded files cannot be recalled. Used allowance falls outside the voluntary full-refund condition above, without limiting rights for non-delivery, billing errors, payment-platform protections or statutory refund/withdrawal rights.

Acceptable Use Policy

Accounts, subscriptions and AI services are intended for adults aged 18 or over, with authority when acting for an organization. Submit only material you may lawfully use. Photos or voices of real people must be your own or used with their explicit permission. Do not request, create or distribute:

• Pornography, nudity, sexually suggestive material or other NSFW sexual content.
• Gore, malicious violence, terrorism or encouragement of self-harm.
• Hate speech, discrimination, harassment or threats against individuals.
• Sexual material involving minors, exploitation or other child-unsafe content.
• Deepfakes, face swaps, nudification, fabricated intimate scenes or false statements/actions attributed to real people, even with consent.
• Non-consensual intimate imagery or private material, including uploading, editing, generating, sharing or threatening to share it without the person’s explicit consent.
• Copyright, trademark, privacy or likeness infringement, fraud, phishing or other unlawful uses.

Do not attack the service, bypass safety controls, misuse accounts or abuse allowances. Public AI features remain closed. Input and output safety checks must be ready before opening; rejected or unverified requests must not proceed to generation or delivery. Payment integration does not establish content-moderation readiness.

Use the reporting channel below to report prohibited content or appeal mistakes. These content rules cover images, annotations, instructions and outputs submitted to online services. This policy does not mean we inspect files stored locally in your browser.

Violations and account enforcement

When we detect or receive a report of a violation, we review request records, content under our control and necessary evidence. Depending on severity, impact and repeated conduct, measures may include a written warning, rejecting a request, requiring changes, removing or withholding prohibited content under our control, restricting features, or suspending or terminating online account access. Child-safety, non-consensual intimate content, deepfake, fraud or apparent unlawful risks may lead to precautionary suspension of the affected online access or delivery while reviewed. We cooperate with competent authorities when legally required.

Account measures are carried out manually through account or hosting administration. We cannot remotely delete local or downloaded files under your control. A report alone does not automatically erase paid allowance. Paid rights, renewal cancellation and refunds are handled according to verified facts, these billing terms, the transaction seller’s rules and applicable law. Account suspension does not remove refund or delivery obligations.

Where legally permitted and compatible with safety and an investigation, we notify the account email of the reason and scope of enforcement. Appeal through the reporting email with the request ID, enforcement notice and additional explanation. We review the relevant records again and correct confirmed mistakes.

Report abuse and appeal

Reporting and appeals email: zendex717@gmail.com. Include the relevant page URL or request ID, issue category, necessary explanation and a contact for replies; do not resend unlawful or private source media. We review evidence, determine action and reply to reachable reporters, prioritizing urgent safety risks. Report information is used only as needed for review, support, disputes or legal requirements.

We check this mailbox manually on a regular weekly basis and send an initial human response within 5 business days of receiving a report or appeal. Business days mean Monday through Friday, measured in Beijing time. The first response explains acceptance, any additional information needed and next steps; it does not guarantee that the entire investigation is complete. If further review or third-party cooperation is needed, we explain progress and next steps, then notify reachable reporters or appellants after a decision. This mailbox is not a continuously staffed emergency-response channel.

AI availability and model disclosure

As of October 17, 2026, public AI briefs, image generation and paid delivery are not open. No image-generation model is currently offered as a public service. Free annotation, OCR, color picking and export run locally in the browser without these generation models. The Pro / AI description is a planned offering, not an available model call or checkout.

The isolated local preview has two image-edit candidates supplied through Kie: Seedream 5 Flash (seedream/5-flash-image-to-image) and a GPT image-edit option (gpt-image-2-5-sunburst-image-to-image). Brief previews use Intern’s DeepSeek vision model (default deepseek-v4-flash-vision), with a Kie DeepSeek V4.1 Flash alternative (deepseek-v4-1-flash). These are local-preview options, not a list of models currently serving the public production site.

Before opening public AI, we will disclose every enabled image model, its service provider and the data sent, based on the actual production configuration, here, on pricing and at the generation controls. Input and output safety checks must also be verified. EditDuo operates independently and does not represent or imply endorsement by model providers.

Content and results

Source-material rights remain with their holders. You permit processing of submitted content as needed for your requested online operations and support. OCR and AI may be wrong; check text, positions and usage rights. Outputs are not professional advice or a guarantee. Provider outages may affect delivery. Export important files; clearing browser data may delete local projects.

Disclaimers and responsibility

To the extent permitted by applicable law, the free studio is provided as is and as available, without a guarantee that it is error-free, continuously available or suitable for every purpose. OCR, AI briefs and generated outputs may contain omissions, distortion, inaccuracies or infringement risks and do not replace legal, medical, financial or other professional advice. Check facts, imagery and usage rights before publishing or using results. We do not guarantee a particular result or that every output has commercial-use rights.

Maintenance, networks, browsers, local storage or third-party failures may cause delays, interruption, processing failure or loss of local data. Export important projects. When a failure affects a paid order, we review delivery, reserved allowance and refund obligations; third-party failure does not remove duties imposed by law.

This section does not exclude or limit liability that cannot lawfully be excluded or limited. It does not restrict our stated refund commitments, remedies for paid non-delivery, or applicable consumer and data rights.

Privacy, updates and contact

The privacy policy explains personal-information use, payment data flows and deletion. These terms do not limit applicable consumer or data rights. Material plan or policy changes are communicated through the site or account email before they apply, without retroactively changing completed purchases.

Plans and availability ↗ · Privacy policy ↗

For service, cancellation, refund, privacy or account-deletion requests: zendex717@gmail.com